Support Sales Engineer

London, England, United Kingdom · Product

Description

Adaptavist helps some of the world’s most complex enterprises accomplish amazing things using Atlassian collaboration software. We're seeking a sharp new member for our sales team to help us sell more of our Apps to customers and work at the 5th fastest growing company in the UK.

About Adaptavist

Adaptavist helps 25 million users build better software. We are the market leading Atlassian partner and help companies get the most out of their investment in Atlassian. We operate globally with clients in over 130 countries, Adaptavist is the leading provider of Atlassian focussed professional services, managed services, training, and Atlassian Apps and counter over 75% of the Fortune 500 among our customers.

About the role

We are looking for a Support Sales Engineer who is an excellent communicator and is comfortable collaborating with a wide range of internal and external stakeholders. We’re looking for someone confident and approachable, with the ability to understand our customers technical needs and support them on an ongoing basis. You’ll be able to work independently or as part of the support team, whose mission is to reduce the friction some of our customers come across whilst evaluating our products and help increase conversions to paying customers.

You’ll provide first line support to our wide range of existing customers, solving their unique and individual problems. You’ll also regularly prepare and deliver technical presentations on the latest updates and products to ensure they’re up to date with the latest and greatest on the market!


Some of the things you’ll do

●Demonstrate key functionalities to help potential customers understand the key benefits of our unique products over our competitors

●Identify all customers that might need help understanding our products better

●Keep up to date with all of our latest App releases and demonstrate the best features

●Answer any questions our customers might ask in order to help them make a quick decision along the buying process

●Maximise the potential of Adaptavist and Atlassian Ecosystem Events to help promote Adaptavist Apps

Requirements

What we are looking for

Skills Needed


Skills Desirable

Benefits

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